Shipping Policy

Last updated: October 18, 2026

Thank you for shopping with VEYRA. This policy explains shipping availability, delivery estimates, and how we handle shipping costs and import charges.

United States, European Union & International Orders

We ship to the United States, supported countries within the European Union, and other international destinations available at checkout.

Shipping availability depends on the product and delivery address. If your destination is not available at checkout, please contact us before placing an order.

Orders may ship from our international fulfillment partners. The shipping origin may vary by item.

Order Processing & Delivery Times

Orders are prepared for shipment after payment is confirmed. Processing takes place before the carrier’s transit period.

Please refer to the processing and delivery estimates provided on the product page or at checkout. Unless stated otherwise, transit estimates begin when your order ships and do not include processing time. If no estimate is available, contact us before ordering.

Delivery estimates may be affected by customs processing, carrier disruptions, holidays, or weather. If we cannot ship within the stated timeframe, we will notify you, provide an updated estimate, and offer cancellation and a full refund where required by applicable law.

Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offer and its conditions will be shown on our website or at checkout.

Customs Duties & Import Taxes

VEYRA covers applicable customs duties, import taxes, and customs clearance fees for orders delivered to our supported destinations. These import charges will not be added to your order after checkout.

If a carrier or customs authority requests payment for an import charge, please contact wearveyra@gmail.com with your order number and a copy of the payment notice. We will arrange payment or resolve the charge with our fulfillment partner.

If you have already paid a legitimate import charge associated with your order, send us the receipt so we can verify and reimburse it.

Any applicable sales tax or VAT charged at checkout will be displayed before you complete your purchase.

Order Tracking & Separate Shipments

When your order ships, we will email you the tracking details where tracking is available. Tracking updates may take time to appear.

Items in the same order may arrive in separate packages. You will not be charged additional shipping beyond the amount agreed at checkout without your consent.

Shipping Address

Please check your delivery address carefully before placing your order. If you need to make a correction, contact us as soon as possible.

We will try to update the address before dispatch, but changes may not be possible once the order has shipped. If an incorrect or incomplete address causes a failed delivery, contact us to discuss available options and any applicable redelivery costs.

Delayed, Lost or Damaged Orders

If your order is significantly delayed, appears lost, or arrives damaged, contact wearveyra@gmail.com with your order number. For damaged items, please include photographs where possible.

We will investigate with our fulfillment partner and carrier and arrange an appropriate resolution, including replacement or refund where applicable. This does not limit your statutory rights.

Changes, Cancellations & Returns

Contact us promptly if you wish to change or cancel your order. We will accommodate requests where possible before shipment.

Once an order has shipped, cancellation or interception may not be possible. Your applicable cancellation and return rights remain unaffected. Please refer to our Returns & Refunds Policy for return eligibility and return shipping costs.

Contact

For shipping questions or assistance with an order, email wearveyra@gmail.com.